Policies

Service & Planning Policy
All service fees must be paid in full before any research, planning, or consultations begin. Appointments will not be confirmed or conducted until the appropriate planning fee has been received.
Payment Policy
• All service fees are non-refundable and non-transferable.
• Payments for services do not apply toward the cost of your trip.
• Trip payments (deposits, installments, and final balances) are subject to vendor terms and conditions.

Rush Fee Policy
A $150 rush fee applies to any travel departing within 6 weeks of the booking request.

Cancellation Policy
• Service fees are non-refundable once paid.
• Trip cancellations are subject to the supplier’s cancellation terms and may result in partial or full forfeiture of trip funds.
• Travel insurance is strongly recommended.

Communication Policy
• All client communication should take place via email or scheduled appointments.
• Response time is typically 24–48 business hours.
• Same-day responses are not guaranteed.

Booking Policy
• All trip details, including traveler names, dates, and preferences, must be confirmed prior to booking.
• Any changes made after booking may result in additional fees.

Travel Documents Policy
• Travelers are responsible for ensuring valid passports, visas (if required), and any necessary travel documentation.
• SoChic Travel is not responsible for denied boarding due to documentation issues.

Liability Disclaimer
SoChic Travel acts as an independent travel advisor and is not liable for any changes, cancellations, delays, or disruptions caused by airlines, hotels, or other travel suppliers.